State Farm® Insurance Agent Jordan Washington

"I had a great time working with D. Paula Santos. That might sound strange because I was looking for Home and Car Insurance. However, he was extremely patient with me and had no problems answering all my questions. He was very knowledgeable about insurances and made sure that what was best for me was his goal. I would recommend him to others if they wanted someone who cares about his customers and the business he works for. It wasn't all about him making money, it was about the best coverage for the customer as well."

"Amazing! Great experience with Roxana"

"Amazing service, especially with Roxana Rodriguez, very pacient and super helpful, she answer all my doubts, such a great service and unique, ¡Thank you Roxana!"

"That place and it's employees is the WORSE experience I've ever had with any insurance company. They raise your insurance on a whim and raise it significantly. The agents could never answer a question - everything had to go to the underwriter and your problems are never resolved! I see that others had a good experience but I'm here to say if you want a good insurance company, stay far away from this place!!!!! They are horrible, horrible, horrible!!!!!! What other customers experiences were has nothing to do with my experience. It is wonderful that their experience differs from mine; however, let's not negate mine because their's was good. I never had another auto policy that my monthly payment was increased significantly prior to the expiration of the policy until StateFarm (with no points, suspension....on my license). When I questioned the increase i was told it's NYC and other nonsense that had nothing to do with me. You all don't return phone calls and the agents never know what is happening - they always gotta wait for the underwriter. My experience was horrible!!!!!!!!"

"Good company and good service. Roxana was very helpful."

"Leonardo was very patient and helpful. Explained all the details of the policy."

"MICHAEL WAS HELPFUL IN RECOMMENDING AND UPGRADING MY LIFE INSURANCE STRATEGY. GREAT STATE FARM AGENCY"

"Lily Balbi was so helpful and knowledegable about all the policyies available and what will best fit my needs. She was patient and kind and a very great listener. She answered every question I had. Nothing but good energy through the phone. I will be recommending this location to my family. Thank you again Lily!"

"Worked with Roxana Rodriguez for a supplemental insurance, literally the easiest process I’ve ever done. She explained everything perfectly and precisely from beginning to end. Definitely asking for her next time I go."

"Roxana was super helpful, she was very patient and understanding. 10/10"

"When I went to take out my insurance I was fortunate to be assisted by Roxana, she was really helpful, she is very patient and explained everything to me very clearly. Thanks to bad experiences in the past I decided to change insurance to State Farm, I have been with them for a while and they are really good. I highly recommend the insurance company and mainly schedule an appointment with Roxana. Thank you Roxana!"

"Not long ago i had a great experience with Roxana, she was very helpful, explained everything with details and patience. I've never experienced such a good service at other insurance companies or with other agents. I definitely recommend Roxana for any insurance service, they way she explains a everything makes the process easier for a person who doesn’t understand about insurance. Thanks Roxana!"

"Working with Lily Balbi, was an amazing experience. I hope to keep working with her, she made me feel comfortable with choosing the right insurance for me and my family. Thank you again!"

"Highly recommend the Washington State Farm Agency, the service is amazing. Highly recommend working with Roxana"

"Roxana provided clear explanation and tailored options that help me a lot. I highly recommend her"

"Speaking with Rosanna, i didn’t feel like i was being rushed or being annoying at all. All of my questions were answered & the way she works with her customers is very genuine & thorough."

"Perfect 👌"

"My experience with this company was really good especially the attention given by Roxana, she was super helpful!!! I recomend it"

"Michael was a great assistance to me. He explained all of the policy options that were available to me and allowed me the time and space to make the best decision for myself. Definitely recommend!"

"Just did my Renters and Life insurance with Jordan. Seamless and Easy process working with him and his team. He explained everything to the point, now I feel like the insurance expert."

"I had the pleasure of working with Leonardo to navigate my insurance needs, and I couldn’t be more impressed with the level of service and professionalism provided. From the very beginning, Leonardo took the time to understand my unique situation and provided tailored options that fit my needs perfectly. They patiently answered all of my questions, explained the details of different policies in a clear and concise manner, and ensured I was fully informed before making any decisions. What really sets Leonardo apart is their genuine commitment to finding the best solution for their clients. They went above and beyond to secure a great deal for me, balancing excellent coverage with affordable premiums. Their expertise and industry knowledge were evident throughout the entire process. Thanks to Leonardo,I feel confident and well-protected with my insurance coverage. I highly recommend their services to anyone looking for a trustworthy, knowledgeable, and responsive insurance broker. You won’t be disappointed! Sincerely, A happy customer ."

"Leonardo was of great help and kept me well informed."

"After countless encounters with other insurance companies, agents, robots, desperately trying to find a policy, Douglass came down from above and completely alleviated that worry and hassle :) Douglass helped me secure an insurance policy, and I couldn't be more satisfied with the experience. From start to finish, he made the entire process seamless and stress-free. His professionalism and attention to detail were evident throughout our interactions. Douglass took the time to understand my needs and provided tailored recommendations that would not only fit my needs but also save me some bread. His expertise and dedication to excellent customer service made all the difference. I highly recommend Douglass at State Farm for anyone in need of a reliable and efficient insurance agent. Thanks again Douglass for your outstanding service, you are goated !!!!"

"Estoy muy agradecida con Roxana que respondió y aclaró mis dudas antes de hacer el proceso lo cual facilitó mucho para mi el adquirir este seguro, ademas hizo todo súper rápido y bien hecho. Gracias"

"It was an absolute pleasure dealing with Roxana, she provided me with so much clarity and information about my renters insurance."