State Farm® Insurance Agent Jordan Washington
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julio Alvarez
January 8, 2025
"The one thing I can say about not the company but the person providing me with the service to transition from my insurance company to another was patience and care. Jordan demonstrated character, patience and determination to get what I needed and wanted. Thank you for the great customer service and experience."
Stephen Ballesteros
December 27, 2024
"I spent the last 10 years of my life, searching for a company that respected me and made me feel understood in the way that this place has. What Jordan and his team I’ve done for me can qualify only as charity, as what they have given me is so far beyond anything I ever could’ve expected in my insurance history. I’m deeply grateful for him and his team for showing me all of the possibilities within this realm of my financial life that I could experience. I have nothing but kind things to say about this team"
Dominic callender
December 12, 2024
"Rosanna was so helpful I'm so appreciative I suggest she gets a pay raise she's the best"
Michelle Brea
December 12, 2024
"I was looking for insurance , and Rosanna was amazing in helping me connect to an agent that can help me. Also really patient with my questions."
Luis C
December 12, 2024
"I had the pleasure of working with Rosanna from State Farm, and she was fantastic! She was responsive, knowledgeable, and took the time to explain all my options clearly. Her professionalism and dedication made the process easy and stress-free. Highly recommend Rosanna for anyone in need of assistance!"
Stefy Boada
December 12, 2024
"The customer service was extraordinary! They helped me with all my questions and I was able to get insurance for my car. Roxana helped me with everything"
David Paro
December 4, 2024
"Roxana has been most helpful in our dealings with State Farm. She is attentive, diligent and follows-through on what needs to be done."
Joshua Murcia
November 26, 2024
"My experience with the State Farm office on Central Avenue was awesome I dealt with a gentleman named Christian and he was very patient and helpful with all my needs and went above and beyond to help me my first visit was great the girls are at the reception welcome me with open arms and the energy was great I even got a bag with a mug as a souvenir I would definitely recommend this place thanks again"
"Joshua, we love that you had a positive and welcoming first visit to our office! Our receptionists will always welcome you with open arms and treat you as the valued customer you are. We are also happy to hear that Cristian was patient and helpful during your experience. We hope you stop by soon and thank you for being a part of our State Farm family! - Your Yonkers State Farm Agent, Jordan Washington"
Livan Herrera
November 15, 2024
"After working with Leo Perez I am in such a better place now in terms of peace of mind. Having moved to a new apartment, there is already a lot of stress with the moving process, but thankfully Leo made the decision to get renters insurance easy. He took the time to answer all my questions and covered all the possible scenarios in which I would be covered. As a first time buyer of renters insurance, he made my journey quick and easy. Now I know that all my “What if?” scenarios are no longer a stressor to me and I can continue with my move. Thanks Leo!"
Daiana Gomez
November 12, 2024
"I had an excellent experience with Roxana as my State Farm agent. Her customer service was phenomenal! She took the time to answer all of my questions thoroughly, leaving me with zero doubts about my auto insurance purchase. Roxana made sure I felt secure with my decision, which truly speaks to her dedication to her clients. Her professionalism and attention to detail are outstanding, and I couldn’t have asked for a better experience. Highly recommend Roxana to anyone looking for a knowledgeable and trustworthy insurance agent!"
Terry Moragne-Macon
October 23, 2024
"I had a great time working with D. Paula Santos. That might sound strange because I was looking for Home and Car Insurance. However, he was extremely patient with me and had no problems answering all my questions. He was very knowledgeable about insurances and made sure that what was best for me was his goal. I would recommend him to others if they wanted someone who cares about his customers and the business he works for. It wasn't all about him making money, it was about the best coverage for the customer as well."
Roberto Ibarra
October 22, 2024
"Amazing! Great experience with Roxana"
Emylio Herrera Martínez
October 22, 2024
"Amazing service, especially with Roxana Rodriguez, very pacient and super helpful, she answer all my doubts, such a great service and unique, ¡Thank you Roxana!"
Ni M
October 21, 2024
"That place and it's employees is the WORSE experience I've ever had with any insurance company. They raise your insurance on a whim and raise it significantly. The agents could never answer a question - everything had to go to the underwriter and your problems are never resolved! I see that others had a good experience but I'm here to say if you want a good insurance company, stay far away from this place!!!!! They are horrible, horrible, horrible!!!!!! What other customers experiences were has nothing to do with my experience. It is wonderful that their experience differs from mine; however, let's not negate mine because their's was good. I never had another auto policy that my monthly payment was increased significantly prior to the expiration of the policy until StateFarm (with no points, suspension....on my license). When I questioned the increase i was told it's NYC and other nonsense that had nothing to do with me. You all don't return phone calls and the agents never know what is happening - they always gotta wait for the underwriter. My experience was horrible!!!!!!!!"
"Sorry to hear your frustration with NY state rate increases that have been affecting all insurance companies in the state of NY, not just State Farm. Your customer experience appears as an outlier and our goal is always to provide stellar service. Despite the NY state rate increases which my agency can not control, if you were to call and ask to speak to me I am sure we can find some discounts. Know that when we speak to underwriting, that is us trying to find a solution for you and not a run around! I really do not recognize you as a customer within my agency, but if you are, feel free to mention it is you form google and I would love to see what we can do for you! "
Clàudia S
October 18, 2024
"Good company and good service. Roxana was very helpful."
Chigbo Nnadi
October 16, 2024
"Leonardo was very patient and helpful. Explained all the details of the policy."
garfield wilson
October 12, 2024
"MICHAEL WAS HELPFUL IN RECOMMENDING AND UPGRADING MY LIFE INSURANCE STRATEGY. GREAT STATE FARM AGENCY"
Seirra Brown
October 11, 2024
"Lily Balbi was so helpful and knowledegable about all the policyies available and what will best fit my needs. She was patient and kind and a very great listener. She answered every question I had. Nothing but good energy through the phone. I will be recommending this location to my family. Thank you again Lily!"
Luis Emilio
October 11, 2024
"Worked with Roxana Rodriguez for a supplemental insurance, literally the easiest process I’ve ever done. She explained everything perfectly and precisely from beginning to end. Definitely asking for her next time I go."
adan :p
October 11, 2024
"Roxana was super helpful, she was very patient and understanding. 10/10"
Antonio Bazan
October 11, 2024
"When I went to take out my insurance I was fortunate to be assisted by Roxana, she was really helpful, she is very patient and explained everything to me very clearly. Thanks to bad experiences in the past I decided to change insurance to State Farm, I have been with them for a while and they are really good. I highly recommend the insurance company and mainly schedule an appointment with Roxana. Thank you Roxana!"
Santiago
October 11, 2024
"Not long ago i had a great experience with Roxana, she was very helpful, explained everything with details and patience. I've never experienced such a good service at other insurance companies or with other agents. I definitely recommend Roxana for any insurance service, they way she explains a everything makes the process easier for a person who doesn’t understand about insurance. Thanks Roxana!"
Karoline Aucapina
October 11, 2024
"Working with Lily Balbi, was an amazing experience. I hope to keep working with her, she made me feel comfortable with choosing the right insurance for me and my family. Thank you again!"
ana pau sanchez
October 11, 2024
"Highly recommend the Washington State Farm Agency, the service is amazing. Highly recommend working with Roxana"
ana sofia rojas
October 11, 2024
"Roxana provided clear explanation and tailored options that help me a lot. I highly recommend her"